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Singapore Datacenter
Finland Datacenter
Virtual Business Number
Get a professional DID number (080 series) that customers can call.
Cloud IVR & Call Routing
IVR and Call Routing Solution
Greet every caller professionally, offer a keypad menu, route calls to the right department or agent, and keep a recording of every conversation.
- Single Business Number
- Multi Level Menus
- Department Routing
- Call Recording
- Office Hours Routing
- Call Logs & Reports
Incoming Call
+91 80 4567 8900
Ringing…What comes with a WebsHost IVR
Everything you need to handle incoming calls professionally — from virtual numbers to live wallboards.
Menus & Sub-menus
Build multi-level keypad menus to guide callers to the right department.
Language Choice For Callers
Let callers choose their preferred language before routing.
Custom Greetings
Upload your own voice greeting or use text-to-speech.
Agent Groups Per Option
Assign specific teams or agents to each menu option.
Ring On Agent Mobiles
Calls reach your team on their ordinary mobile phones — no hardware required.
Agent App With Caller Details
Agents see caller info on their app before answering.
Office Hours & Holidays
Route calls differently outside business hours and on holidays.
On-call Agent After Hours
Set an on-call agent to handle emergencies outside office hours.
Unlimited Incoming & Outgoing
No per-minute charges. Unlimited calls included in every plan.
Call Back Requests
If all agents are busy, callers can request a callback instead of waiting.
Same Agent As Last Time
Returning callers can be routed to the agent they spoke with previously.
Post Call Rating
Collect feedback from callers after the call ends.
Live Wallboard
Monitor live calls and agent status on a single screen.
Call Recording & Storage
Every call is recorded and stored securely for compliance and training.
Call Logs & Reports
Detailed logs of who called, which option they chose, who answered, and call duration.
IVR Plans
Priced per agent on a minimum term. Every plan includes one DID number free. Prices exclude GST.
IVR Starter
₹
1,600
/agent/mo
Minimum 3 months
- 1 agent included
- Unlimited incoming & outgoing calls
- Calls ring on your mobile, with the agent app & web panel
- API support for outgoing calls
- 1 DID number free (080 series)
- Call recording & reports
3 months – ₹6,000
Add to Cart
IVR Business
₹
1,500
/agent/mo
Minimum 1 month
- 3 agents included
- Unlimited incoming & outgoing calls
- Calls ring on your mobile, with the agent app & web panel
- API support for outgoing calls
- 1 DID number free (080 series)
- Call recording & reports
1 month – ₹5,400
Add to Cart
IVR Professional
₹
1,400
/agent/mo
Minimum 1 month
- 10 agents included
- Unlimited incoming & outgoing calls
- Calls ring on your mobile, with the agent app & web panel
- API support for outgoing calls
- 1 DID number free (080 series)
- Call recording & reports
1 month – ₹16,000
Add to Cart
Enterprise & Custom
Bigger than the IVR Professional plan? We size the IVR around your business.
Contact centres, multi branch operations and teams that need more agents, more DID numbers or a specific numbering series get a custom IVR built on what you actually run, quoted per requirement rather than per plan.
- More than 10 agents
- Unlimited incoming & outgoing calls
- Toll free 1600 or a specific series
- CRM and custom call flows
Anything inside the published plans above is already covered — you do not need a custom quote for it.
Why Choose Us
One number your whole business answers
A missed call is a lost customer, and a busy tone is worse. An IVR answers every incoming call immediately with your greeting, offers a keypad menu, and routes the caller to sales, support, accounts or a specific agent. Calls reach your team on their ordinary mobile phones, so no hardware and no office wiring is involved.
Everything is logged. You can see who called, which option they chose, who answered, how long it lasted and what was said, and call events can be pushed to your own systems the moment a call ends so an unanswered one can be returned before the customer calls a competitor.
When everybody is busy the caller is not simply turned away. They can leave a message, or press a key to be rung back - and the call back is placed the moment an agent is free, ringing the agent first so nobody is ever called by a phone with nobody on it. A returning caller can be put straight through to whoever they spoke to last, so they do not explain themselves twice.
Never Engaged
A busy tone is a lost customer. Your IVR always answers.
Smart Call Routing
Route to departments, specific agents, or based on office hours.
Every Call Recorded
100% call recording and storage for compliance and training.
Unlimited Calls
No per-minute charges. Unlimited incoming and outgoing calls.
Voicemail Capture
If agents are busy, callers can leave a message instead of hanging up.
CRM & Webhook Integration
Push call events to your CRM or custom systems the moment a call ends.
Call Back Instead Of Waiting
Callers can request a callback instead of waiting on hold.
Live Team Wallboard
Monitor agent status and live calls on a single screen.
24/7 Support
Expert help with setup, call flows, and integrations.